1. Introduction

FPSWare ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our website and services. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using FPSWare.com, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Account Information: Email address and, when you choose to connect it, your Discord account identifier and username. FPSWare uses email magic links and optional Discord sign-in; it does not issue an FPSWare password.
• Payment Information: Billing details are processed securely through our third-party payment processors: Shopify for card and PayPal payments, OxaPay for cryptocurrency, and Telegram when you pay with Telegram Stars. Earlier card orders were processed by our previous card processor, OVGC. We do not store your full credit card number, CVV, banking details, or wallet private keys on our servers.
• Transaction Data: Purchase history, license keys issued, product details, and order timestamps.
• Device & Service Data: IP address, browser or device information, referring URL where available, sign-in session timestamps, and technical request logs used to operate and protect the service.
• Communication Data: Messages, support tickets, and correspondence submitted through Discord or other support channels.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and deliver digital products.
• Manage your account, license keys, and order history.
• Provide customer support and respond to inquiries.
• Detect and prevent fraud, unauthorized access, and abuse of our Services.
• Improve our website, products, and overall user experience.
• Comply with legal obligations and enforce our Terms of Service.
• Send transactional communications (order confirmations, license key delivery, etc.).
• Send occasional offers and order-recovery reminders, such as a discount after an unfinished checkout or an expired license. Every one of these emails includes an unsubscribe link; unsubscribing does not stop transactional emails.

4. Data Sharing & Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Payment Processors: We share necessary transaction data with Shopify (card and PayPal), OxaPay (cryptocurrency) and Telegram (Telegram Stars) to fulfil and confirm payments securely.
• Email Delivery Providers: We use email service providers to deliver sign-in links, receipts, license emails and offers. They receive your email address and the content of the message.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental request, or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We use technical and organizational safeguards intended to protect personal information, including encrypted website connections and payment processing handled by the applicable provider. No electronic transmission or storage method is completely secure, so we cannot guarantee absolute security.

6. Cookies & Tracking

Our website uses cookies needed for sign-in sessions, language preferences, cart state, and referral attribution. Disabling these cookies may prevent account, checkout, or referral features from working correctly. This policy does not claim that a separate analytics provider is active.

7. Data Retention

We retain personal information for as long as reasonably needed to provide the service, maintain account and license history, meet applicable obligations, resolve disputes, and prevent abuse. Retention periods can vary by data type and payment provider.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data, subject to legal and contractual obligations.
• Object to or restrict certain processing of your information.
• Withdraw consent where processing is based on your consent.
• Opt out of offer and reminder emails at any time with the unsubscribe link in any of those emails.

To exercise any of these rights, please contact us through our Discord server.

9. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor, we will take steps to delete that information promptly.

10. International Users

FPSWare and its service providers may process information in different locations depending on the infrastructure and payment method used. We do not state a single operating or storage country here because that location has not been confirmed for every service. Applicable data-transfer and privacy rights continue to apply.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective immediately upon posting. Your continued use of our Services after any modification constitutes acceptance of the revised policy. We encourage you to review this page periodically.

12. Contact

For questions, concerns, or requests regarding this Privacy Policy, please reach out through our Discord server or by opening a support ticket.